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Telephone scam in Winona County

June 11, 2020
All News

Caller claims the co-op will seek disconnection due to overdue balance

Cresco, IA | Rushford, MN  10 a.m. June 11, 2020)— MiEnergy Cooperative has been notified of a possible scam. A member from Lewiston, Minn. contacted the cooperative yesterday about a phone call he had received regarding his electric account. The caller, who claimed to be affiliated with MiEnergy, told the member he was several months behind on his account and it was necessary to pay up due to an approaching disconnection order. The caller provided an 800 number and a claim number for payment.

Fortunately, the member was skeptical and accessed his electric account online to verify it was in good standing. He also called the cooperative for additional confirmation. Local authorities have been contacted.

If members are behind on their account, as some may find themselves in due to the pandemic, they will receive notification by mail of the amount due, the disconnection date, energy assistance information and asked to contact the cooperative about their situation. The cooperative does leave phone messages too, but members can always hang up and call MiEnergy directly to ensure the call is real.

Members with questions about their account can contact MiEnergy at 1-800-432-2285.
 

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  • Home
  • Member Center
    • Paying your bill
      • Budget billing
      • SmartHub
      • How to pay your bill
    • About MiEnergy
    • Utility Scams
    • Your account
      • Capital credits
      • Complaint procedure notice- IA
      • Meter reading- Iowa
      • MyMeter
      • Rates
      • Forms
    • Energy assistance
      • Cold weather rule- MN
      • Customer rights & responsibilities- IA
      • LIHEAP- Iowa
      • Military personnel law- MN
      • RECare
  • Community
    • GreenTouch
    • Operation Round Up
    • Scholarships
    • Youth Tour
    • Economic Development
  • Electric Service
    • Cable locating
    • Easement confinement/release request form
    • Energy assessments
    • New electric service
    • Service Transfers
    • Outdoor lighting
    • State inspectors
    • Structure moving
    • Tree trimming
  • Programs and Products
    • Programs
      • Community Solar
      • Co-op Connections
      • Evergreen
      • Member-owned Generation
        • Iowa
        • Minnesota
      • Electric Vehicle Charging
      • Summer shift
    • Products
      • Security systems
      • Water heaters
  • Energy Efficiency
  • News & Education
    • News
      • News releases
      • MiNews
      • Annual reports
      • Bill inserts
      • Living with Energy in Iowa
    • Education
      • Renewable Energy
      • Grassroots/Legislative
      • Electric safety
      • Stray voltage guides
      • KidsZone