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Telephone scam in Houston area

October 22, 2020
All News

Automated call claims overdue balance on electric bill

Cresco, IA | Rushford, MN (4 p.m. Oct. 22, 2020)— MiEnergy Cooperative has been notified of a possible scam. A member from Houston, Minn. contacted the cooperative today about a phone call received regarding their electric account being overdue and asking for payment. 

Fortunately, the member was skeptical and called MiEnergy to confirm that the account was current. Local authorities have been contacted.

If members are behind on their account, as some may find themselves due to the pandemic, they will receive notification by mail of the amount due, the disconnection date, energy assistance information and be asked to contact the cooperative about their situation. The cooperative does leave phone messages, but the message simply directs the member to make payment or call the office. When in doubt, members can always call MiEnergy directly to ensure the call is real.

Members with questions about their account can contact MiEnergy at 1-800-432-2285.

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  • Home
  • Member Center
    • Paying your bill
      • Budget billing
      • SmartHub
      • How to pay your bill
    • About MiEnergy
    • Utility Scams
    • Your account
      • Capital credits
      • Complaint procedure notice- IA
      • Meter reading- Iowa
      • MyMeter
      • Rates
      • Forms
    • Energy assistance
      • Cold weather rule- MN
      • Customer rights & responsibilities- IA
      • LIHEAP- Iowa
      • Military personnel law- MN
      • RECare
  • Community
    • GreenTouch
    • Operation Round Up
    • Scholarships
    • Youth Tour
    • Economic Development
  • Electric Service
    • Cable locating
    • Easement confinement/release request form
    • Energy assessments
    • New electric service
    • Service Transfers
    • Outdoor lighting
    • State inspectors
    • Structure moving
    • Tree trimming
  • Programs and Products
    • Programs
      • Community Solar
      • Co-op Connections
      • Evergreen
      • Member-owned Generation
        • Iowa
        • Minnesota
      • Electric Vehicle Charging
      • Summer shift
    • Products
      • Security systems
      • Water heaters
  • Energy Efficiency
  • News & Education
    • News
      • News releases
      • MiNews
      • Annual reports
      • Bill inserts
      • Living with Energy in Iowa
    • Education
      • Renewable Energy
      • Grassroots/Legislative
      • Electric safety
      • Stray voltage guides
      • KidsZone